This is a starting draft prepared for Sector 1 Solutions Inc. It is not legal advice. Have it reviewed by a lawyer licensed in your jurisdiction before publishing.
30-day money-back guarantee
New shared, WordPress and reseller hosting plans are covered by a 30-day money-back guarantee. Cancel within 30 days of your initial order and we will refund the hosting fees paid.
What is not refundable
- Domain name registrations, renewals and transfers (the registry charges us immediately and does not refund).
- SSL certificates and other third-party licences once issued.
- VPS, cloud and dedicated server fees after 72 hours from provisioning.
- Setup fees, migration fees and add-on services already performed.
- Renewal payments beyond the first term.
How to request a refund
Open a ticket or email robxtracool@gmail.com from your account address with your order number. Approved refunds are returned to the original payment method within 5 to 10 business days.
Accounts terminated for abuse
Accounts terminated for breach of the Acceptable Use Policy or Terms of Service are not eligible for refunds.